2013 Cal Football Season Tickets
Frequently Asked Questions

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Ticket-related | General Questions

Ticket-Related Questions

After logging in to your Cal Bears Account, you will see your renewal application. Follow the steps and complete your renewal, purchase parking, make a donation or request 2013 Pac-12 Championship game tickets.

I own seats in the Endowment Seating Program (ESP) premium club area. When is my donation due?
A separate correspondence in regards to annual ESP contributions will be sent to ESP season ticket holders.

I want better seats at Memorial Stadium, how do I request an upgrade?
All season ticket holders who renew by the January 31, 2013 deadline are guaranteed the same seats owned in 2012, and will also receive an invitation to our Select-a-Seat upgrade event, planned for late February 2013, where season ticket holders will have the opportunity to see available inventory and personally upgrade seats. For details on the Select-a-Seat upgrade event, click here.

How will my tickets be delivered?
All season tickets are sent via UPS in late July/Early August 2013. Please make sure your address is correct at the time of purchase to ensure your tickets are delivered on time. You can also log in to your online account and update your address under Manage My Account on the My Account page. In order for Cal to track your tickets and remedy any problems that may arise during the shipping process we cannot send season tickets USPS. We cannot ship season tickets to P.O. Boxes.

What are your ticket fees used for?
Ticket fees cover a variety of expenses; ticket system maintenance; day-to-day operations; and printing costs are just a few of the areas of fees help to improve the customer experience.

I am a recent Cal graduate who currently owns season tickets outside of section QQ. Now that new alumni qualification status has been expanded to graduates 2004-2013, how do I renew and move my seats into that section?
If you graduated from Cal between 2004-2013 and owned regular reserved season tickets in 2012, you should select New Alumni season tickets under "Additional Items" at the bottom of the online application instead of renewing your existing seats listed under "Renewable Items." There is a limit of 2 new alumni season tickets per account. The cost of the ticket(s) and donation(s) will be due in full at the time of renewal.

Steps to go from outside QQ in 2012 to new alumni season tickets in QQ for 2013:

1. Within the online renewal application, under "Renewable Items," reduce the quantity to 0
2. Under Additional Items - Reserved Season, choose New Alumni Ticket Type (limit 2) and input graduation year in the appropriate text box
3. Seat location will be chosen by customer at Seat Selection

Please Note: If you are not 100% sure that you want New Alumni seats in section QQ, we recommend that you renew your reserved season tickets and RSVP for the Select-a-Seat event to decide on seat location. Cal will refund the ticket price difference but cannot refund any donation portion.

I’m a current Cal Faculty & Staff member who wants to renew my season tickets and also receive the Faculty & Staff discount.
University of California, Berkeley (Cal) faculty & staff that do not currently own discounted faculty & staff season tickets should NOT renew their season tickets and instead purchase their faculty & staff tickets under Additional Items at the bottom of the online application. At that time, they will be prompted to enter an employee ID for status verification. After purchasing, the faculty & staff account holder should call the Customer Service team at (800) GO BEARS (462-3277) and press option 2 to ensure the specific seats are allocated at the faculty & staff rate. Patrons who had Faculty & Staff tickets in 2012 will already see the reduced price reflected in their season ticket order.

Steps to renew non-faculty & staff tickets to the faculty & staff discounted reserved season tickets in 2013:

1. On the online renewal application, under `Renewable Items', reduce the quantity to 0
2. Under Additional Items - Reserved Season, choose Cal Faculty & Staff (limit 2) and input employee ID in the appropriate text box
3. Call Customer Service at (800) GO BEARS (462-3277) and press option 2 to ensure same seat location renewed

How do I upgrade my seats to the premium seating sections and club levels in the Endowment Seating Program?
Season ticket holders who want to upgrade now into a premium seating section can call (800) GO BEARS (462-3277).

What are the age limits for youth or senior GoldZone season tickets?
Youth are considered grades 12 and under, and seniors are ages 65 and above. Children 24 months and under are free and do not require a ticket to enter California Memorial Stadium.

How do I receive a free season parking pass?
Season ticket holders who contribute $1,200 or more to Cal Athletics prior to the April 30th deadline will receive one complimentary parking pass for all season tickets owned. For details, click here.

NOTE: Complimentary parking must be added (and lot request specified) at the time of renewal on the application as it will not be input later.

Endowment Seating Program (ESP) seat holders also receive a free season parking pass (per their ESP pledge agreements).

How do I purchase a season parking pass?
Parking passes will be available for purchase at a cost of $175 for the season and will be available in your online renewal application. You can purchase 1 pass for every 4 non-ESP season tickets, with a max of 4 passes. You must have season tickets in order to buy season parking. If you own a complimentary parking pass you may have a maximum of 1 complimentary and 3 paid parking passes total.

Can I request my parking lot for paid or complimentary parking?
Yes, season ticket holders can put in a request when they purchase a parking pass. $1,200 donors to Cal Athletics and above can also enter a request when they select their complimentary parking. This request can be online, over the phone or in-person at the Cal Athletic Ticket Office.

How are parking pass lots assigned?
All purchased parking will be allocated based on priority points and there will NOT be varied parking prices. Please note, all complimentary parking passes will be allocated in priority point order BEFORE all purchased parking.

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General Questions

Why is the season ticket renewal period earlier than in years past?
We have adjusted the season ticket renewal timeline to accommodate a number of objectives that benefit both the season ticket holder and department. The benefits of this change are considerable. Renewing season ticket holders will experience a fan-friendly seat upgrade process at our first-ever select-a-seat event; it will allow for those with a required per-seat donation the ability to take advantage of year-end tax benefits if applicable - donations are due in full April 30, 2013; and it will provide the athletic department a longer season ticket sales cycle to benefit our programs.

When will the 2013 schedule of game dates and times be announced?
The Pac-12 Conference will announce official game dates in January 2013. Cal football games are televised throughout the year on a variety of networks, including the Pac-12 Networks, FOX, ESPN family of networks and FX. Television selections are announced 12 (or in some cases, 6) days in advance once choices have been made by the networks. Games times and network decisions will be posted on CalBears.com as soon as they are available.

Why does Cal play so many night games?
Night games are a Golden Bear tradition at Cal and bring a unique atmosphere to Memorial Stadium under the lights. Cal football games are televised throughout the year on a variety of networks, including the Pac-12 Networks, FOX, ESPN family of networks and FX. Television game time selections are announced 12 (or in some cases, 6) days in advance once choices have been made by the networks. Games times and network decisions will be posted on CalBears.com as soon as they are available.

Why was the east side of Memorial Stadium not renovated in the recent construction project?
For nearly two years, thousands of construction workers, project managers, architects and engineers toiled tirelessly to bring the building up to modern standards and create a seismically safe environment able to host Cal football games and other events for many years to come. Overall, the retrofit and renovation, which cost $321 million, impacted about 60 percent of the stadium, primarily on the west side where the structure was above the ground and needed to be improved to meet modern seismic standards.

Construction of phase 3, which would provide improvements to the east side of California Memorial Stadium, would follow phase 2 only as funds become available. The east side of the stadium consists of concrete slabs and footings on grade; since there is no supported structure it poses no significant risk of seismic hazard.

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