CAL ATHLETIC CAMPS GENERAL INFORMATION
It is best to contact us via e-mail from May - August; this is the fastest means of response for the camp office. If you call, please be patient when awaiting a response our call volume is extremely high during the camp season. When contacting the camp office, please do so ahead of time. We are often in the field when camps are being held.
- Cal Athletic Camps E-Mail: email@example.com
- Cal Athletic Camps/Ticket Office Hotline: 1-800-GO-BEARS (1-800-462-3277) or (510) 642-3277
- Fax: (510) 280-1650
- Mailing Address:
Cal Athletic Camps
115 Haas Pavilion
Berkeley, CA 94720-4424
Federal Tax ID Number
Cal Athletic Camps has a Federal Tax ID Number for Dependant Care purposes, for those who qualify. The Federal Tax ID Number is 94-6002123.
Confirmation of Enrollment
When you enroll online you will receive an automatic enrollment confirmation via e-mail. If you enroll by mail, you will receive an enrollment confirmation via e-mail when our camp staff is able to enter your submitted materials. Please understand that during peak camp dates during the summer, your mailed enrollment may not be entered for several days; please utilize our online enrollment to avoid delays. Please provide a valid e-mail address during the enrollment process; this is the e-mail address that your confirmation/receipt of purchase is sent to. The sender of the confirmation/receipt of purchase will appear as firstname.lastname@example.org please add this alias to your safe sender list. Your e-mail may filter your confirmation/receipt of purchase into a junk, spam or bulk mail folder, please check there before you contact the camp office if you never received an e-mail confirmation.
As of January 1, 2010, Cal Athletic Camps has implemented a new cancellation/refund policy. Please read below to familiarize yourself with our processes as well as the new customer-friendly changes we have made:
NEW! Manually-Issued Refund Our customers now have the ability to cancel a registration and issue a credit refund themselves. This can occur when the following pre-conditions are met:
- The original purchase was made with a credit card using our online registration system.
- The purchase was made within 60 days of request.
- The camp that you are cancelling has a start date outside of 30 days from date of request.
To utilize this new process, please follow the below steps:
- Log-in to your camp account at https://calcamps.berkeley.edu/Default.aspx.
- Once logged in, please select "My Purchases" from the list in the upper-left hand corner.
- A pop-up will appear with instructions to complete the refund.
- Please contact the Camp Office for additional assistance
Refund/Cancellation Policy and Information
- All requests for refunds, cancellations, or transfers that cannot utilize the above manually-issued process, must be submitted in writing, via e-mail at email@example.com or fax at (510) 280-1650. We do not rake requests for refunds, cancellations, or transfers over the phone.
- Camps are not prorated and participant substitutions are not allowed.
- NO refunds are given to campers dismissed from camp for inappropriate behavior.
- All requests made within 60 days of an original credit card purchase will receive a credit refund. The refund will be credited back to the original credit card within 3-5 business days of your receipt of an e-mail confirmation of the request. All orders paid via cash or check OR if the refund request is made after 60 days of the original purchase will receive a check refund. A check refund will be received within 2-3 weeks of your receipt of an e-mail confirmation of the request.
For Summer Camps ONLY
Refund/Cancellation Fees: All refund requests received 30 days or less before the start of camp will be reviewed on a case-by-case basis by the Camp Director. All refund requests received 30 days or less before the start of camp will be assessed a $50 administrative/cancellation fee AND may incur additional costs due to the timing of the request or non-refundable costs which the camp has incurred, such as dorm/meal reservation costs.
For ALL Off-Season Camps and Clinics (Fall, Winter, Spring)
Refund/Cancellation Fees: All refund requests received 30 days or less before the start of camp will be reviewed on a case-by-case basis by the Camp Director. All refund requests received 30 days or less before the start of camp may incur additional costs due to the timing of the request or non-refundable costs which the camp has incurred.
Parking may be difficult at Camp Check-In locations, please be patient. Allow sufficient time to drop-off or pick-up your camper. Your cooperation will help maintain a clear flow of traffic during these busy times. University Parking is strictly controlled and tickets are issued quickly, please do not park in marked campus lots requiring a pass. Temporary parking permits can be purchased in selected lots from an attendant or a kiosk. Please utilize the City of Berkeley metered parking on city streets.
Please visit the following web site for detailed Campus Maps and Parking information:
What to bring
Please see the Camp Details section for food, clothing and equipment needs specific to the camp. When choosing foods for lunches and snacks (for camps that do not provide meals), please DO NOT pack perishable items, there is NO refrigeration available for food storage. In addition, we recommend that all campers bring a Water Bottle, Sunscreen and Lip Balm. And, remember to label ALL items brought to camp.
Lost & Found
Lost and Found items are donated to a local charity one week after the camp session ends. If a camp participant has lost something please e-mail firstname.lastname@example.org
In the event that your camper becomes ill or an emergency arises, the camp staff will make every effort to contact you or your listed emergency contact. If deemed necessary by the camp staff, the camper may be transported to a nearby hospital for treatment.
A Medications Form completed by the camper's Parent/Guardian must accompany all medication to be taken by a camper. This includes both prescription and over-the-counter medications. All medications must be in current prescription bottles or original containers. Inhalers may be kept with the camper, but still require a Medications Form. Please contact the camp office at email@example.com if you need to make arrangements for the refrigerated storage of insulin.
Below is a list of general camp rules. Please make sure your child is familiar with them:
- Respect other participants, instructors, facilities, and equipment.
- Always listen to staff/instructor. Show consideration when instructors/coaches are speaking.
- Teasing and put-downs are not tolerated at camp.
- Use appropriate language - No cursing.
- Stay with your group.
- Keep the Camp area clean, throw your trash away and if you see trash, pick it up.
- No Cell Phones, personal gaming or music devices allowed during training sessions.
- No weapons allowed.
- No pets may be brought to camp or to camp check-in and checkout.
- No drugs, tobacco, or alcohol permitted at any time.
- Never leave assigned activity areas without permission/supervision of staff.
For camps using the pools: (In addition to the above rules)
- Campers are only allowed in the water with the permission of the coaching staff.
NO ONE is allowed in the water unless coaching staff is on deck.
Any other rules specific to a Camp will be discussed at Camp.
Behavior Guidelines and Consequences
In order to provide a pleasant environment and to ensure the safety of our campers and staff, disruptive, destructive and/or dangerous behavior by campers is NOT ALLOWED. Such behavior will result in the camper being removed from the current program. If the behavior continues, the camper will be dismissed from the camp. When a participant is dismissed from camp for unacceptable behavior there will be NO REFUND.
Any of the following will result in IMMEDIATE dismissal from camp:
- Endangering the health or safety of others
- Possession of firearms, weapons, explosives, etc.
- Possession or use of illegal drugs, alcohol, cigarettes
- Damage or destruction of property
- Pulling of fire alarms
- Leaving camp area without permission
Damage or Loss of Property
Camper's parent/legal guardian will be financially responsible for any and all damages caused by camper. Parent/Legal guardian will be billed for any damage to campus facilities or equipment.
Leaving Camp Early
An authorized early release permission note must be turned into the Camp Director on the first day of camp, or in the morning of the day that the camper will be leaving early. The note needs to include:
- Camper's name
- Time and date the camper needs to leave
- Permission for the camper to leave early by himself, if applicable
- Signature of Parent /Legal guardian
Camp is usually at the assigned location even in rain. However, in the case of heavy rain, the Camp may be moved to an alternate site. Campers should always check-in at the scheduled location. If a Camp location is changed, you will be directed to the new location. Also in the case of rain, campers should bring shoes with non-marking soles for indoor use. This information applies to outdoor camps that are affected by weather.
Communicable Diseases & Lice Policy
Notification will be given regarding any communicable diseases affecting campers. If your child contracts a communicable disease, please notify the camp staff immediately. Campers will NOT be permitted at camp if they have any signs of a communicable disease or head lice.
Family Emergency Contact Information
If you need to contact your child at camp, please use the Emergency Contact number included in the Camp Details section. Or, you can call (510) 643-3277 or (510) 642-8050 and a message will be delivered.
Emergencies, Natural Disasters & Evacuation Plans
Should an emergency or natural disaster occur at or near camp, camp staff will follow standard emergency procedures to ensure the physical and emotional safety of your child. Discuss with your child what would happen if a natural disaster occurred during camp. Please, make sure that your camper has any necessary emergency phone numbers in their backpack and provide the camp emergency information to anyone who may need it.
We highly recommend that parents develop a Family Emergency Plan. The American Red Cross website provides information on developing a Family Emergency Plan.
Sources of Campus Information in an Emergency
- UC Berkeley Campus Emergency Hotline (510) 642-4335 or 1-800-705-9998
- University Main web page
- Emergency web page
- 1610 AM (City of Berkeley)
- KALX 90.7 FM (campus radio station)
Discounts for UC Affiliates Discontinued
Unfortunately, discounts for UC Berkeley affiliates will no longer be offered, due to increased operational costs and athletic field maintenance.
Due to NCAA restrictions, institutional staff members or representatives of its athletics interests shall not employ or give free or reduced admission privileges to a high school, preparatory school, or two-year college athletics award winner.
In accordance with applicable Federal laws and University policy, the University of California does not discriminate in any of its policies, procedures, or practices on the basis of race, color, national origin, sex, sexual orientation, age or handicap.